FAQS
Shipping Policy
When will I get my order?
Usually, it takes 1–2 days to fulfill an order, after which it’s shipped out. The shipping time depends on your location, but can be estimated as 3-4 business days.
How do I track my order?
You’ll receive a tracking link via email when your order ships out. If you have any questions about your tracking or shipment, drop us a line at godspurposefuldesign@gmail.com.
My order should be here by now, but I still don't have it. What should I do?
Before getting in touch with us, please help us out by doing the following:
● Check your shipping confirmation email for any mistakes in the delivery address
● Ask your local post office if they have your package
● Stop by your neighbors in case the courier left the package with them If the shipping address was correct, and the package wasn't left at the post office or at your neighbor’s, get in touch with us at [insert your support email here] with your order number. If you did find a mistake in your delivery address, we can send you a replacement order, but shipping will be at your own cost.
Return Policy
What’s your return policy?
We don’t offer returns and exchanges, but if there’s something wrong with your order, please let us know by contacting us at godspurposefuldesign@gmail.com!
Do you offer refunds?
Refunds are only offered to customers that receive the wrong items or damaged items. If any of these apply, please contact us at godspurposefuldesign@gmail.com with photos of wrong/damaged items and we’ll sort that out for you.
Can I exchange an item for a different size/color? At this time, we don't offer exchanges. If you’re unsure which size would fit better, check out our sizing charts—we have one for every item listed on our store, in the product description section. Though rare, it's possible that an item you ordered was mislabelled. If that’s the case, please let us know at godspurposefuldesign@gmail.com within a week after receiving your order. Include your order number and photos of the mislabeled item, and we’ll send you a new one, or issue a refund!
Privacy Policy & Safety
Protecting personal data and your privacy is of greatest concern for GPD (God's Purposeful Design LLC).
God's Purposeful Design manifests its commitment to privacy and data protection by embracing the following principles:
GPD uses personal data lawfully, fairly, correctly and in a transparent manner.
GPD collects no more personal data than necessary, and only for a legitimate purpose.
GPD retains no more data than necessary or for a longer period than needed.
GPD protects personal data with appropriate security measures.
About this Privacy Notice
This Privacy Notice intends to establish a clear, concise and transparent communication on the collection, use, processing, storing etc. of personal data relating to customers of the God's Purposeful Design Brand.
Within the meaning of this Privacy Notice “customer of GPD” means former, current and potential customer or user of a product offered by GPD, visitors to our website, member of a loyalty program, or community.